Tue, Feb 25|
A Winning Strategy for the Customer Service Experience
Learn how improving interactions with your Clients can lead to brand loyalty & increased sales
Time & Location
Feb 25, 2020, 5:30 PM – 7:30 PM
TEN Habitat, 1st Floor, Carlisle House, Hincks St, Bridgetown, Barbados
About The Event
Winning customers can be difficult... keeping them is even harder!
It's time to get face to face with Certified Customer Service Assessor & Author, Dawn Lovell who will take you through the paces of what it takes to create a A Winning Strategy for the Customer Service Experience.
Improving interactions with your Clients at every stage of your business or service can lead to brand loyalty & increased sales
This active workshop is your opportunity to learn how to...
- Know your clients needs. Before you can rush to the finish line you must prepare for the race!
- Practice active listening. Active listening begins with listening with your ears, eyes, and your heart.
- Develop an action plan.
- Team up and collaborate.
- Get feedback and follow-up.
- Workshop Fee $30
- Attend this workshop and step out with actionable steps to apply to your customer service and customer experience to grow your brand and business.