MONDAY 18TH KICKOFF
5:00p.m. to 5:10p.m.
Welcome Remarks Kim Osborne, Executive Secretary for Integral Development, Organization of American States
HIDDEN OPPORTUNITIES FOR ENTREPRENEURS:
Learn how to dissect a crisis to uncover the hidden opportunities for business and impact
5:10p.m. to 5:20p.m.
Presentation: My first - hand experience: A business owner shares his response to the crisis
5:20p.m. to 5:30p.m.
Presentation: Introduction to Design Thinking (How to use an iterative process to identify consumer centric solutions)
5:30p.m. to 6:00p.m.
Discussion: Breaking the crisis down and pulling out the opportunities
6:00p.m. to 6:30p.m.
Discussion: Interactive live case (Using a real live situation to model a response)
6:30p.m. to 7:00p.m.
Open discussion and Q&A
WEDNESDAY 20TH
CASH IS KING BUT RELEVANCE IS THE KINGDOM
Manage cash-flow while making decisions which maintain opportunities for revenue diversification and growth post crisis
5:00p.m. to 5:10p.m.
The Combination (bringing Design Thinking and the business model together)
5:10p.m. to 5:20p.m.
Introduction to Lean Business Models' impact of revenue management
5:20p.m. to 5:50p.m.
Breaking down the relevance issue and the revenue crisis management approach
5:50p.m. to 6:30p.m.
The interactive live case (Using a real live situation to model a revenue management response)
6:30p.m. to 7:00p.m.
Open discussion and Q&A
TUESDAY 19TH
IS IT TIME TO CHANGE YOUR BUSINESS MODEL?
Learn how to assess your existing business model and offerings to better respond to the sudden changes of markets and customer behaviours
5:00p.m. to 5:10p.m.
My first - hand experience: A business owner shares their pivot in response to the crisis
5:10p.m. to 5:20p.m.
Presentation: Introduction to Lean Business Models
5:20p.m. to 5:30p.m.
Presentation: Breaking down the business model and the lean development approach
5:30p.m. to 6:00p.m.
Discussion: The interactive live case (Using a real live situation to model a pivot)
6:00p.m. to 6:30p.m.
Open discussion and Q& A
