A Winning Strategy for the Customer Service Experience (1)

Winning customers can be difficult... keeping them is even harder!

It's time to get face to face with Certified Customer Service Assessor & Author, Dawn Lovell who will take you through the paces of what it takes to create a A Winning Strategy for the Customer Service Experience. 

Improving interactions with your Clients at every stage of your business or service can lead to brand loyalty & increased sales

This active workshop is your opportunity to learn how to...

• Know your clients needs. Before you can rush to the finish line you must prepare for the race! 
• Practice active listening. Active listening begins with listening with your ears, eyes, and your heart.
• Develop an action plan. 
• Team up and collaborate. 
• Get feedback and follow-up.
• Workshop Fee $30
• Attend this workshop and step out with actionable steps to apply to your customer service and customer experience to grow your brand and business.